May 14,2025
From 21 to 23 April 2025, I had the pleasure of taking part in the PATA Annual Summit 2025 held in Istanbul, Turkey, and traveling around the place before and after it.
Here are my major takeaways from this trip:
1. The whole event was very well -organized. We were warmly welcomed and received. The staff, venue, meetings, conferences, food and drinks were all great.
I would like to express my gratitude for the host -- the Turkey Tourism Promotion and Development Agency, which hosted the food and drinks.
2. Turkey is a very welcoming destination that is worth a visit. It caters well to many international tourists with its convenient various types of public transportation,
tourist - friendly facilities such as ATMs everywhere, affordable, stylish and tasty restaurants, a rich collection of historical heritages, and warm and welcoming people.
Turkey has implemented a comprehensive national sustainable tourism program in collaboration with the Global Sustainable Tourism Council, mandating sustainability certification
for all accommodation facilities by 2030.
3. AI is becoming increasingly useful. There was a Breakout Session on Practical AI Applications for Travel, Tourism, and Hospitality. But what impressed me the most was the AI used
at the conference. For example, Snapsight, an AI - Based Real -Time Content Summarisation tool. It summarizes whatever is being talked about instantly and provides takeaways, an
idea cloud, and a summary. And it offers multiple language choices!
Take a look at: Breakout Session 4: Practical AI Applications for Travel, Tourism, and Hospitality
4. The speech “What Makes Your Destination Unique?” really got me thinking about how we should present China.
A. AI and Digital Ambassadors in Tourism
“Explore the use of AI - generated digital ambassadors as a cost - effective and versatile way to represent and market destinations globally.”
It's a good idea, but maybe it should be done at the national level, or we will do it when we are more capable of doing so.
B. Authenticity in Destination Marketing
“True authenticity in destination marketing means delivering exactly what is promised, rather than creating artificial 'authentic' experiences.”
I fully agree, and this is what we have been doing and will continue to do.
C. Destination Personality Exercise
“Use brand association exercises (e.g., comparing your destination to a watch or car brand) to help define and articulate your destination's unique personality and appeal.”
This is interesting. I've actually got an idea. I would compare China to smart watches and smart EVs. Although we are not those famous luxury brands, we are happy to be modern and smart
products which improve people's lives and the environment. Additionally, we offer a wide range of prices to ensure that everyone can find something affordable.
D. Time-Sensitive Proposition (TSP)
“In addition to a Unique Selling Proposition (USP), destinations need a Time-Sensitive Proposition (TSP) to create urgency and encourage immediate visits.”
Why should you visit China now?!
The "once-in-a-century transformation" is accelerating. China will continue to maintain a steady pace of development.
As this process continues to unfold, the new world order will gradually stabilize at a critical juncture. In this era of profound change, China is undoubtedly one of the most influential factors.
Now, by coming to China, you will have the opportunity to experience firsthand the pulse of this historic evolution and witness the key role China is playing in reshaping the global landscape.
Not to mention that the Chinese government is continuously rolling out a series of positive measures. These include signing visa-free agreements with multiple countries, vigorously improving tourism infrastructure, and warmly welcoming international tourists with an even more open attitude.
These efforts not only provide greater convenience for tourists but also further highlight China's appeal and friendliness as a tourist destination.
E. Focus on Visitor Spend, Not Just Numbers
“Shift focus from increasing visitor numbers to increasing the spend and length of stay of existing visitors, which is more sustainable and profitable.”
Yes, we need to promote slow travel more vigorously and offer a wider variety of travel products in each location. This way, tourists will be more likely to extend their stay in that place.
F. Defining Unique Destination Character
“Destinations must define and communicate their unique character to differentiate themselves in a market where many places appear similar in their marketing efforts.”
It is hard to define China simply, but maybe that is what makes it unique. It is Wise and Timeless, Warm and Hospitable , Diverse and Vibrant, Innovative and Forward-Thinking, Harmonious and Balanced, Resilient and Adaptable, Artistic and Creative, Humble and Modest.
It is a harmonious sage who embodies ancient wisdom and a vision for the future —— like the Eastern philosophical concept of "the highest good is like water," which combines a serene
and inclusive foundation with the vitality to surge forward.
Yours Truly
Angie Guo - Charmission Travel